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Pocket-PGP

Support

Help, troubleshooting, and how to report issues.

Contact

Email: support@pocket-pgp.com

Tip: include a screenshot of the in-app About/Diagnostics (or use “Copy diagnostics”).

New here? Start with Kleopatra → Pocket-PGP (fast desktop import), or read the full handbook.

Common issue: “Cannot sign with a gnu-dummy key”

This means the imported “private key” is a stub (often from a smartcard/YubiKey setup) and does not contain private key material. Pocket-PGP cannot sign without an actual software private key.

Last updated: 2026-02-02